VIBE CUSTOMER INSIGHT

Uncover insights to build a better customer experience.

Every relationship you build internally and externally makes a difference to the way you do business, and that’s especially true when it comes to the people who buy from you.

Our Vibe data management system, survey, feedback and insight platform can help you to build a rounded picture of your customer ecosystem and how best to implement incremental customer-centric cultural change to drive customer acquisition, retention, loyalty and ultimately the lifetime value of your customers.

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VIBE MUSIC

Vibe Music presents a unique opportunity for music aficionados of every genre to contribute to the impact music has on culture and community.

  • Gathering feedback from real fans in real-time.
  • Utilising large scale surveys, community panels and accurately targeted instant pulses to gather the right information at the right time.
  • An innovative flexible approach to helping understand the impact of fan sentiment on live music, streaming services, music genres and key associated industries.

 

 

VIBE RETAIL

Vibe Retail gives consumers the chance to feedback, anytime, all the time on their experiences across the retail sector.

  • From fashion to food, from beauty to booze we provide the platform for consumers of every description to tell us what they think.
  • Our leading-edge technology processes data in real-time.
  • Providing scalability and flexibility to assess all areas of the retail landscape.
  • Delivering actionable insights that leave businesses in no doubt about what their customers want and when they want it.
VIBE MOVIES

Vibe Movies provides the movie industry with live access to the film fans of today, helping to gather insight about the types of movies they want to watch tomorrow.

  • Gathering feedback from real movie fans in real-time.
  • A/B test movie trailers, music, scripts to make the movie connect at the deepest level with your audience.
  • Utilising large scale surveys, community panels and accurately targeted instant pulse surveys to gather the right information at the right time.
  • An innovative flexible approach to helping understand the impact of fan sentiment on cinema releases, streaming and the wider movie industry.
VIBE SPORTS
Vibe Sports is making the world of sports even more inclusive, for fans, their clubs, the game and the brands that sponsor events around the world.
  • Co-founded by Platformation and Laws of Attraction.
  • Giving the fans a voice on the decisions that matter.
  • Helping clubs, organisations and governing bodies understand how real fans think and feel.
  • An innovative research community platform that harnesses feedback from real fans, in real-time.
  • Using up to the moment fan sentiment to understand and improve the impact of sports on community, commerce and culture.

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